Taxonomy and Metadata Strategist

We live in an age of infinite information, but connecting people to the things that genuinely resonate with them remains a challenge. That’s where I come in.

With 15+ years of experience across knowledge management, libraries, and organizational development, I specialize in crafting metadata strategies and classification frameworks that bridge the gap between content, technology, and the human experience. I see taxonomy and metadata as the hidden architecture of discovery—ensuring that the right words and structures guide people to what they need and inspire them to go further.

From building taxonomies and ontologies to conducting deep research and trend analysis, I’m passionate about shaping metadata that evolves with language and culture. My work is grounded in the belief that words matter—and the way we organize them can spark creativity, forge connections, and turn digital spaces into meaningful experiences.

Let’s connect if you’re interested in how metadata can unlock new ways to explore, play, and learn.

 

Where Do I Come From?

I have a Masters in History and a Masters in Library and Information Science from Simmons College in Boston. My career has taken some interesting turns, and I found myself working in the field of special librarianship, which refers to library science work performed outside of traditional library settings.

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How Do I Work?

Using user-centered design methods like user personas, card sorts and interviews, I explore the ways that people seek and engage with resources. I leverage my background in library science to ensure that resources are properly managed, so that employees can easily access the right knowledge at the right time. 

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What’s My Perspective?

My point of view, and what I focus on in my thought leadership, is how those of us working at the intersection of technology and culture can foster an environment of psychological safety in the ways that we celebrate ideas, connect employees, and encourage change in positive directions.

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My Story

Technical Writer HQ’s Joshua Gene Fechter and I chatted about my career in knowledge program management, as well as the challenges and opportunities that are facing those working in KM.

“I've had a lifelong interest in people, ideas and technology. My background is in library and information science. Ultimately I decided to study library and information science because I realized that learning how to effectively organize information was a way for me to help others make better sense of the world and connect to the things they needed to find.”